Once there, you will need some vital information about your account and your device,including: To get started unlocking your device on AT&T, head to the AT&T Device Unlock website. You can also contact a customer care representative from your carrier for any questions regarding unlocking your phone and your eligibility. Many carriers have eligibility requirements you must meet before you can unlock, so make sure you read all the details first on their website. Military personnel deployed overseas will be able to unlock their devices.Ĭarriers have agreed to implement three of the policies within three months and the rest within a year.The process for unlocking devices will be initiated, if not completed, within two business days of an eligible request.Carriers will either notify consumers when their devices are eligible or automatically unlock them.Upon request, carriers will unlock prepaid devices within a year of activation, subject to “reasonable time, payment or usage requirements.”.Upon request, carriers will unlock devices for consumers who have completed their contracts.Carriers will post on their websites clear and accessible information about how to unlock devices.In a letter to the FCC, the wireless trade group CTIA outlined six new unlocking policies: Is unlocking my cell phone legal?įirst, is unlocking legal? A ruling by the FCC ensures consumers can have their phones unlocked by their carriers at the end of their contract and it requires the process to be uniform and simple across carriers. To find out how to unlock your device, we’ve compiled information for all four major carriers all in one place. If you read our previous post on why you should unlock, you know you can grab some extra cash when you trade in. If you’ve decided it’s time to unlock your iPhone or Android phone, you have come to the right place.
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